Questions We Are Asked

There are always a lot of questions when it comes to selecting a digital agency for your project, we get it.

Here are some of the questions that we get asked the most.

If you have others, just get in touch.


You bet they are!  Businesses come in different shapes and sizes, that’s why we get to understand your business, who your audience is and what goals and achievements the website should deliver. 

Website design is definitely our focus but we also do pretty much everything that your business needs to succeed online.  That includes Social Media, SEO, E-mail Marketing.  Plus, using our vast network of contacts in graphic design, videography and photography we pretty much cover all the bases giving you a single point of contact for everything online. 

We will work with everyone we think we can help.  Start Up’s, Sole Proprietors, SME, Corporate.  It may be the case that we think we cant help you however, we will certainly  help point you in the right direction. 

The Six Million Dollar question.  Each project has its own attributes and requirements. To allow us to accurately estimate a cost and timescale we need to fully understand what you are looking to achieve.  If you have written up a digital strategy or RFP, send it to us and we will accurately provide a cost and timescale. 

Whilst there are a wide variety of CMS platforms out there, as an agency we decided to focus on WordPress.  The WordPress CMS platform is the most popular and the very best at what it does.  Thats why over 33% of websites in existence today are built on this platform. 

A very good question.  Once the website is built and live you have options.  We would suggest that you take out one of our reasonably priced maintenance plans.  This gives you peace of mind that your website will be up to date, secure and virus free.  Some of our plans even include an element of development time so that you don’t need to worry about the cost of any content changes or additional pages. 

Once your website is live, we host it on our managed servers in the UK with 24/7/365 monitoring and support. You can chose to host your website elsewhere, however, hosting the site with us means that we have full access to the site to perform updates, maintenance and security. 

100% YES!  Once you have settled your design and development fee with us, full ownership of the site and its contents are yours. No catches or small print. 

Probably the question we are asked the most. 

The name came from a life-changing event involving our founder and MD Brian Kelly.

In the summer of 1989, Brian’s father accidentally burned their home to the ground. The family were left with nothing but the clothes they had on and the money in their pockets. From that day onwards it was known in the area as “The Melted House”.

Fortunately no one was hurt and the house was restored to its original condition shortly afterwards. The “Melted House” is still home for the Kelly family today.

We believe that whether you are having a web site designed for the first time or having an existing site re-developed, getting it right can also be a life-changing event in business.

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